Product Purchase Information
Payment for orders is processed through secure online payment gateways. Once your purchase is finalized, you can pay for your order using bank cards or other available payment methods. After payment confirmation, the shipping process will begin.
After placing an order, your purchase information will first be reviewed. Then, the status of your order will be communicated to you via email or SMS. If your payment is confirmed, your order will be prepared for shipping, and you will be informed of the exact shipping date. In case of any issues or questions, our support team is ready to assist you.
Yes, after completing the purchase and shipping your order, an electronic invoice will be sent to your email, which includes the detailed information of your purchase. Additionally, you can view and download previous invoices through your user account on the MRK website.
Yes, MRK store offers special discounts on various products for different occasions. To stay updated on discounts and special offers, we recommend visiting the “Discounts” or “Special Sales” section on the website or subscribing to our newsletter to be informed about the latest deals and offers.
Payment Information
If the product you received is damaged or incorrectly shipped, please contact MRK store’s support team.
You can report the issue by sending an email or calling the support number, and the correct or replacement product will be sent to you as soon as possible.
We will make every effort to ensure your satisfaction.
Yes, you can change or cancel your order before it is shipped. To do so, simply contact the store’s support team and request the change or cancellation.
Once the product has been shipped, unfortunately, changes or cancellations are not possible. Therefore, we recommend acting as quickly as possible.
The “Track Package” feature allows you to track the shipping status of your order in real-time. Using the tracking number provided after your order is shipped, you can view the exact location of your package through the postal service or shipping company website.
